Enjoy complimentary standard shipping on all orders over $100
Enjoy complimentary standard shipping on all orders over $100
CHANGES OR CANCELLATIONS
Payment for each product is immediate upon placing the order. There is a $5 fee for making a change to or canceling an order prior to it entering into production. If an order is cancelled after it has entered into any stage of production, cancellation fees will apply. If the order has already gone to print, you will be charged in full. Please make sure that you are satisfied with your selections before submitting an order. Changing an order while in process may increase our processing time.
RETURNS
Personalized products may not be returned. If you should need to have your order redone, it will be processed with a courtesy rush (usually 2 business days). Additional time may be needed if a proof is required or if the order is being filled during the busy holiday season. Non-personalized items may be returned or exchanged if done within 14 days.
CUSTOMER SATISFACTION
An important part of your shopping experience with us is your satisfaction with the products you've ordered. If your order was not filled properly or if it became damaged or lost in shipping, please contact us. We will work with you to replace your order. Any problems with your order must be reported within 14 days of delivery. We will not be able to offer credits or replacements after that time period. If your order was damaged during shipping, please keep your original packaging as proof. The carrier will schedule a time with you to inspect the damage.
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